For the minute we arrived and the first interaction with a guest service agent I was worried. We arrivied around midnight were we were checked in by a very unwelcoming front desk agent. We got to the room wich was ok pretty much what it looked like in the pictures however very dark. We had a few beverages at the... more

Please consider all options before booking with Hotel Shelley. The management is some of the worst i have ever seen in customer service. Hotel manager Laquanda will not even give you the time of day to help with any issues, and her assistant manager seems to have a memory issue. They treated me horrible, leaving me no option but to... more

would recommend it for the location! Went for Thanksgiving weekend. Central to the Art Deco and shopping district, one block from the beach and other major thoroughfares. If you are someone who goes to bed early this is not the hotel for you. The front desk staff is adequate. The hotel decor is representative of art deco, although the hall... more

Wasn't as bad as expect after reading the views. Mind you I read the remarks after i booked the hotel and a few days b4 i arrived. Gets a bit noise in lobby due to loud music, but enjoyed happy hour. Friendly front desk staff Ean, made great club recommendations, directions as needed and provided all of our dinner reservations.... more

We stayed here one night and we were so happy to leave! The hotel is tiny and only has three stories. (First story is a tiny bar and reception desk with the least helpful and dis-interested employee EVER. And I say 'employee' because I never saw more than one person standing there.) You have to walk up some dingy, smelly,... more

Hotel was recommended and looked beautiful online but turned terrible. First at check-in, the price of our stay increased by $70 even though the confirmation email listed a room stay total. Even after showing the email from her employee, the manager would not agree to the original stated price. Second, we get to the room and on the surface it... more

daniel mafra is the worse manager ever, he was always busy , he never could answer the phone... the f.desk agents had to " solve " all the problems..almost all..because most of the problems is directly with the manager... *GOOD ACCOMMODATION *BAD MANAGEMENT more

Hotel Shelley wasn't at all bad...I didn't see any cock roaches. The staff was friendly, especially Moses at the bar....he made sure everyone had a great time at the happy hour from 7-8... The rooms are very small, but I spent little time in my room and more time enjoying Miami to really give this a bad review. more

well, where do i start? we stayed at the hotel shelly for our honeymoon,we got married in New york and wanted to stay on the east coast for a cheap holiday that provided somewhere close to a beach. i do feel personally the the hotel has got some bad reviews on this site and others and just want to put... more