There was nothing very fancy about the hotel itself, but the rooms had everything we needed - microwave, fridge, coffee maker and cable TV included. They had complimentary breakfast which was good although it got quite full at times and we had to eat out in the lobby or our room. They also had a computer with free internet access... more

Property is a nightmare to locate. We called to change reservation to a more accessible location. Were given a cancellation number & told we wouldn't be charged. We were charged anyway. We called to complain and manager would not refund despite cancellation number. Contacted Holiday Inn Corporate directly, and we were told they cannot force property to honor cancellation number.... more

This is our family's third visit to this location and we had a great time! We visited on the Halloween weekend just recently. The hotel was clean and comfortable and my only complaint was a bit of a stale smell when we first entered our room which went away once we got the a/c going. The pool was warm (it... more

My wife and I stayed at the Holiday Inn Express Lake Buena Vista for 11 days. Everyday was very enjoyable. The Holiday Inn is not a high class hotel but you get a lot more for what you pay for. From the time we checked-in we experience the services of a very professional staff. They were friendly, courteous, and willing... more

We stayed on the seventh floor and, as noted by other reviewers, the elevators were slow, but we stayed at a time when the hotel was not too busy so it really wasn't a big deal. The breakfast was typical. Nothing special, but not bad at all either. The staff was very friendly at the desks and helpful. The place... more

This is a late entry, but I feel you need to know. We were scheduled to stay here 3 nights, but we ended up leaving in the middle of the night.. The room was old and mold was in the bathroom. The matteress is old. After returning from dinner we heard someone compliaining about bed, bug bites. The customers showed... more

This is an average to nice hotel. There is no wow factor and pretty basic. It is however clean. This is very important to me so it really stood out. It is in a nice area with lots of restaurants and shops all around. It is also located near a vacant building and this was our view from the balcony... more

In my opinion, this hotel had a "shabby" feel to it in some areas. The pool area looked dated and landscaping was needing attention. The hot tub wasn't very inviting. My room on the Priority Club 7th floor was large, and although it was non-smoking, there were cigarette burns in the carpet which may have explained the less than fresh... more

We stayed at the Holiday Inn Express in Lake Buena Vista recently on a trip to the Orlando area. I had stayed here years before when it was still the Radisson and remembered it as being a nice hotel, convenient to lots of things, and decided after reading all the glowing reviews to give it a try. I was very... more