My boyfriend and I stayed in this hostel during May 2007. We booked, over the internet, a private room, thinking we were getting a great deal for such an expensive destination. Upon arriving, we were greeted by Christina (the owner) and the filth of reception. After confirming we were staying for 3 nights, she asked us to follow her to our room. She then lead us out the back door of the hostel, across the road, and pointed down a long steep flight of stairs and said that an elderly lady will greet us half way. We had with us a suitcase each, which she was well aware of.
After carrying the suitcases down, what turned out to be 300 odd stairs, we came across the old lady and she took us to this little tiny room.....more like a cave. The room was so small, we could hardly close the door with our suitcases in the room. I knew at this stage, this was NOT what I had booked over the internet. I then went back up the 300 stairs and approached Christina, telling her this was not what I had booked. She then proceeded to tell us that she had overbooked and that this ladies rooms were of the same standard. After several minutes of explaining that we were not impressed that she had not explained the situation, she offered us a dorm room in which only my boyfriend and I would occupy for one night and then she would give us some HUGE upgrade the next two nights, a double room with ocean views.
The dorm room we stayed in was reasonable clean but the share bathrooms were of a very poor standard. Very dirty, showers did not work efficently, and there was a stench of urine throughout the bathrooms and corridors. The next night we moved upstairs to the private double room. This room was worse than downstairs. The room itself smelt old and stale, the bed linen was repulsive, and the room was just plain old dirty. The bathroom upstairs was worse than downstairs, it was so bad, it stank out the entire upper level. Everytime we walked into the corridor, we were greeted with a stench that made us gag.
The staff were unprofessional, complaining to us about other guests in the hostel. Christina's pet dog was constantly running around in and out of people's dorm rooms and witnessed it chewing a guests shoe.
This hostel is in a great location, close to bus stop and has great ocean views. But unfortunately every other aspect of this hostel is terrible and not worth the money paid. We would never stay here again, nor advise anyone to either. We are definately NOT recommending this place to anybody who has level of self hygine.
Im assuming Lonely Planet and Lets Go Travel had their eyes, ears and nose closed when they recommended this place!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun