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Los Abrigados Resort and Spa: Traveler Reviews


160 Portal Lane, Sedona, AZ 86336
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Spanish-style Resort with several 2-story buildings set on 20 acres amid Red Rock cliffs & adjacent to Tlaquepaque Crafts Village. This description is based on information provided by the hotel.
Fitness Center Restaurant Swimming Pool
Check Rates and Availability: $186 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Los Abrigados Resort and Spa

( 4-8 of 115 )
“Beautiful Grounds”

Los Abrigados Resort and Spa

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4 of 5 stars
San Jose, CA
Oct 21, 2008

This is quite a lovely resort, siuated in a beautiful setting adjacent to Tlaquapape (spelling???) and the creek. They do not fall short as a resort & spa. The spa facilities were more than adequate. The massage therapists were excellent. The health club had a good assortment of free weights and machines, although some of the equipment was a bit dated. Los Abrigados has a very comfortable & relaxed atmosphere that make it a great place for couples and families with kids. The only disapointment were the rooms. With all the sun and surrounding beauty of Sedona the rooms were a bit dark & lacking in windows. The furnishings of the rooms were comfortable but they were just a bit dated.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hugemaniac1's Summary
Date of Stay: October 2008
Member since: June 26, 2007
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Average price*: $186 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Update on Los Abrigados”

Los Abrigados Resort and Spa

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3 of 5 stars
South Amboy, New Jersey
Oct 14, 2008

We just returned from a week's stay at Los Abrigados. The resort remains one of the most conveniently located places to stay in Sedona. Within walking distance, you’ll find Tlaquepaque’s restaurants and shops, a farmer’s market provided by the resort, and even Uptown Sedona’s more commercial and touristy area, full of more dining and shopping options. Please be aware that there is major construction currently taking place around Sedona. Sidewalks are being added, and streets are being widened and paved on Highway 179 and parts of 89A. This will directly affect you if staying at Los Abrigados. Throughout the day, you’ll be able to hear the construction vehicles, and traffic coming in and out of the resort area will be tricky at times. Once done, however, the roads and streets will be much more accessible for both pedestrians and drivers.

The resort itself seems to be going through changes, as we saw several rooms being remodeled. Our 2-bedroom suite with a small kitchen was very nice, comfortable, and situated in a lovely corner of the resort away from all the activity. The resort amenities, such as the fitness center, the pool, and the hot tub were also well-maintained and enjoyable to use.

My only concern may be their customer service. I’ve stayed here before, and I did notice a lack of concern or quality on this recent trip. While their responses were adequate, I’ve come to expect a bit more when staying at this kind of resort. They were NEVER helpful on the phone when calling prior to our stay, but slightly improved when dealing with them in person, i.e., during check-in or check-out. I just couldn’t help but feel that they weren’t happy doing their jobs, and that’s never good in the hospitality industry.

My final summary – if you can hold off on visiting Sedona, do so. Wait 6 months or so, until the construction is done. (This is a guess; I have no way of knowing for sure when they’ll be done), but if traveling to Los Abrigados, expect a very nice stay at a good resort, ideally located to all the scenery and activities in Sedona. Just don’t expect too much from their staff.

  • This TripAdvisor Member:
    • Liked — Location - Sedona and its' natural beauty remains one of my places to vist.
    • Disliked — The resort's customer service lacked professional and attention to detail.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJtraveler40's Summary
Date of Stay: October 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: June 11, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Outdoor / Adventure, Great food / Wine, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $186 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Do not stay - no matter who convinces you!!!”

Los Abrigados Resort and Spa

Oct 5, 2008
0/1 found this review helpful

I travel for work 75% of the month and want to enjoy where I stay when on vacation. I wouldn't even stay here for work. The lock on the door didn't work. We were locked out every time we left the room. The room smelled musty , looked like a college dorm (so bring your shower shoes!) and had body hair left in the shower from the guest before. Bring your own towels, unless you like drying off with sandpaper.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westloopchicago's Summary
Date of Stay: October 2008
Traveled with: Family (extended)
Visit was for: Other
Age group: 25-34
Member since: October 05, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $186 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Enjoyable Overall”

Los Abrigados Resort and Spa

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4 of 5 stars
Pittsburgh
Sep 30, 2008

We exchanged our Marriott timeshare for a week at this resort. We stayed in a two-bedroom "Oak Creek Gold" unit. There were two adult couples and we had plenty of room and were comfortable. The unit was clean and the housekeeping was sufficient. Towels are exchanged and garbage is removed daily. The unit and furnishings were in need of some updating. We've stayed in other timeshares that are considerably more upscale, but again, we were not unhappy.
The resort is in a great location and the grounds are extensive and well maintained. As mentioned in other reviews, there is much road construction going on directly in front of the resort and in both directions. Noise isn't really a problem, but walking to places outside the resort through the red dirt and blinking traffic cones isn't too enjoyable and is somewhat dangerous. I was told the roadwork is in its third year with another year to go.
Onsite restaurants are very good. The pools are nice as well. The adult pool during our stay was somewhat crowded so we used the kids pool which we had pretty much to ourselves most of the time. For some unknown reason, the pool bar at the adult pool was never open during our stay from Saturday to Saturday. You can, however, order drinks from the inside bar for delivery to either pool.
The staff was very nice and the two ladies working the concierge desk were very friendly and helpful. There is no internet service in the rooms even if you read otherwise. There's a couple of computers down in their lobby for guest usage. That's something they need to work on. I didn't find parking to be a big problem as other reviewers have stated.
This is a timeshare property and they will call you about a presentation. My wife found that person to be quite rude, but fortunately they only called once after being firmly told we weren't interested. Being hassled by timeshare salespeople is often a given in these types of accomodations. Too bad.
All in all, it was a great vacation. We took the Pink Jeep Tour, went Grand Canyon rafting, and did many other activities - this resort was a fine place in which to return. Again, it could stand some unit updating, but we had no serious complaints or issues that were within the control of Los Abrigados.

  • This TripAdvisor Member:
    • Liked — Great location. Good food. Spacious.
    • Disliked — No internet access in unit. Needs some unit updating.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DCL84's Summary
Date of Stay: September 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: September 30, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Outdoor / Adventure, Spa, Other
Was this review helpful? Yes No
Check Rates
Average price*: $186 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Beautiful Setting For A Sedona Great Experience”

Los Abrigados Resort and Spa

Aug 29, 2008

I have had the pleasure of enjoying Sedona Arizona at least twice a year for the last 15 years. In all my travels to this wonderful place, this last time was positively the most memorable. The foremost reason for this wonderful experience was my stay at Los Abrigados. The grounds and gardens on this property were exceptionally well groomed. The room was spacious and of great value. The staff made my visit to Sedona one to remember. Joey Bistro is a must for anyone that enjoys fine Italian cuisine, and Stakes and Sticks is a great place for informal dining. I would recommend this property to anyone who appreciates great value and high quality hospitality.

  • This TripAdvisor Member:
    • Liked — Great Value!!!
    • Disliked — Construction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TTTSedona's Summary
Date of Stay: August 2007
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: August 29, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Great food / Wine, Shopping, Golf, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $186 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Los Abrigados Resort and Spa

( 4-8 of 115 )
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